Movement Pro Van Lines LLC

This company is the biggest rip-off, do not use them. They hit you with all Kinds of fees. They lie to you just to get your business and refuse to deliver your furniture to your house. Saying they cannot get down the street there is still 2 storage bins missing worth $3500 broken my 70 in TV I hired a lawyer to help me get my money back all the company gave me was $300 when there's was $ 3500+ stuff missing and broken my other damage don't use this company this is the worst company still waiting for my refund bad company

Move size: 3 Bedroom Home Service cost: $8877

Professional moving company! He instructed his team to employ double-layered packaging for added protection during the packing process. Furthermore, he arranged for these precious items to be transported in climate-controlled trucks, ensuring their safety from adverse weather. He even went the extra mile by notifying me when there was rain and securely storing them in a temperature-appropriate storage unit. Thanks to these considerate measures, my valuable items arrived in perfect condition, and I am incredibly thankful for Adam's exceptional service and meticulous attention to detail. This moving company provided excellent service. The crew was friendly, professional, and went the extra mile to make our move as smooth as possible. I couldn't be happier with their work.

Move size: 2 Bedroom Home Service cost: $5234

Please Stay Away.

This company takes your money and then leaves you to the wolves. I was ripped off for nearly $5,000.00 by Movement Pro Van Lines and their broker partner Homesafe Transit. Destroyed furniture, statues, etc. Filthy trucks. Use this organization and you will regret it forever. You can't pay by credit card, only cash or money order. If you could pay by credit card they would be out of business because every customer would be stopping payment due to their unethical, terrible business model. You've been warned, you're a bigger fool than I if you use Homesafe Transit.

Move size: 2 Bedroom Home Service cost: $4900

They destroyed my TV during the move. Upon claims, the claims management company offered $30, for a TV that's more than 10 times of that. And even though I simply signed the agreement, they demand a notary- which costs $25!

Why would I waste my time for $5?

The claims company said I can call the moving company and ask them to write an email telling them to waive the notary. So I did that.

Movement pro van lines REFUSED to write the email.

So, will see you in court.

Move size: 1 Bedroom Home Service cost: $2700

I originally contacted All Coast about a week and a half prior to my upcoming 150 mile move, as I was given a tight turnaround for a new job start date. After providing an inventory of items I would be bringing for my 1 bedroom move, I was quoted ~$2,080. I was also told that, out of courtesy, I would only be charged for the first flight of stairs in the building I was moving out of (I was on the third floor.) Everything seemed good to go and I put down a $950 deposit.

After looking into reviews more and fully realizing that this was a moving broker, I called to cancel. At this point, the manager, Eric, told me that the trucks were their own and went on a condescending tangent on how all moving companies had sister companies. Though, that information was misleading as sister companies refer to those owned by the same parent company and that was not the case here. He also proceeded to text me links to websites listing positive reviews. Yet, even there, there were negative ones. To keep me from cancelling, Eric assured me that I could pay the first installment of the remaining balance at pickup with credit card (an ask of mine for security). I refrained from cancelling as I would lose my deposit with the move being so close.

A couple days later I was sent a Bill of Lading to sign with Luxury Logistics LLC, a company with 1/5 stars and multiple reviews stating that their goods were held hostage at the demand for more money. I called All Coast and stated that I would not be signing this contract and was then assigned a new company - Movement Pro Van Lines. Based on the reviews here, I felt comfortable and signed the Bill of Lading. I was told a few days prior to the move, I would receive a call to go over inventory. This never came and I was never given a timeline for pickup. A day out from the move, I called All Coast for more information on the timeline and to ask about inventory as there was a tv stand listed on there that I didn’t have and I was now bringing a sofa chair and about 6 additional boxes. I was told just to go over the inventory when the movers came and was given a time estimate of 12pm-5pm the next day.

Within minutes of the movers coming, I was told that it looked like a lot more than was listed. I was initially quoted based on around ~350 cf and he said this looked like around ~750 cf. Unsure at how this was such a large difference, I asked him to compare the inventory list to what was in the room and state the differences. He told me that the queen bed I had listed would actually be three different pieces (the frame, the mattress, the box spring) and that my couch was larger than a sofa and was a sectional (it has a 2”x3” footstool that adds on a little space with one of the cushions). I had provided accurate descriptions of these items when I first provided inventory for All Coast so just assumed that the inventory that was listed on the Bill of Lading accurately represented what I described. He then provided me an updates estimate of ~$4,500 and told me this was worst case and would be revised as they went through it. Next up, I was told that the packing was not done professionally and that they would be charging me $650 to repack pieces. I had plastic wrapped and bubble wrapped every piece of furniture and went to town with packing tape on all the boxes - the quality of the packing I had done was more than sufficient. I had made sure of this as I opted out of having anything packed on my behalf. Then, though I was previously told otherwise by All Coast, I was charged for the other two flights of stairs. Before I signed anything regarding an updated price, the movers had already started repacking my items and moving them onto the truck.

I was told the move would be the full $4500 and, without much of a choice and half my stuff already moved out, I signed the papers. I told them I would be paying with credit card, as listed on the Bill of Lading. They told me I couldn’t do this as the delivery date was set for the following day and they couldn’t be sure the payment would go through prior to then, though the delivery date was not new information and this stipulation was stated nowhere in the paperwork. My options for payment were cash, Zelle, or venmo.

All in all this was an absolute terror of a move and everything that All Coast promised went out the door the second I was assigned a company to actually carry out the move. Please do yourself a favor and trust the negative reviews and stay away from these companies.

Move size: 1 Bedroom Home Service cost: $4500